Shipping & Returns

# Shipping & Returns

**Refund Policy**

Thank you for choosing Peptide.co.

**Eligibility**

To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

**Refund Requests**

To request a refund, please contact us at support@peptide.co within 30 days of your purchase. We will require a receipt or proof of purchase.

**How to Request a Refund**

To request a refund, please email us at support@peptide.co with your order number and reason for the return.

**Return Shipping**

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

**Refund Processing**

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

**Shipping Issues**

Please contact support@peptide.co within 7 days of the listed delivery date to begin a claim for a missing shipment. If you have any further questions or concerns, our support team is here to help.

**Order Cancellations or Modifications**

If you need to cancel or modify your order, please contact us as soon as possible at support@peptide.co. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes once your order has been processed.

**Shipping Policy**

We ship all orders within 1-2 business days of receiving them. We offer a variety of shipping options to choose from at checkout. You will receive a shipping confirmation email with a tracking number once your order has shipped.

**Carrier Delays**

We are not responsible for any delays in shipping caused by the carrier.

**Address Accuracy**

Please make sure that your shipping address is accurate before placing your order. We are not responsible for any orders that are lost or delayed due to an incorrect shipping address.

**Delivery Confirmation**

We will send you a delivery confirmation email once your order has been delivered.